WestJet says your winter coat isn’t considered carry-on
Posted Nov 28, 2023 12:06:30 PM.
Despite some rumours and rumblings online, WestJet says your winter coat is not considered carry-on baggage.
In a statement to CityNews, an airline spokesperson says they “can confirm that winter jackets are permitted as an additional item to WestJet’s carry-on baggage allowance.”
“However, cabin crew members or flight attendants may ask guests to refrain from placing jackets in the overhead bins to ensure everyone’s bags can fit,” the statement continues.
The uncertainty comes after a recent post on social media was picked up by some outlets, claiming WestJet staff “announced that a -jacket- counts as a personal carry on item.”
On its website, WestJet says every “guest in a confirmed seat is allowed one free piece of carry-on baggage and one personal item, total.”
Carry-on items must be within 53 centimeters in length by 38 centimeters in width, and 23 centimeters in height, while personal items must be within 41 centimeters in length, by 33 centimeters in width, by 15 centimeters in height.
Passengers must also be able to place their carry-ons in the overhead compartment unaided, though help is available for those with special needs or disability.
CityNews has reached out to WestJet about the specific customer’s complaint about the jacket reportedly being counted as a carry-on item.
