Computer issues temporarily shut down Air Canada check-in, call centre operations

By The Canadian Press

Posted Feb 27, 2018 04:07:39 PM.

Last Updated Feb 27, 2018 04:20:41 PM.

This article is more than 5 years old.

MONTREAL – Air Canada says it has resolved a computer issue that disrupted web and mobile check-ins and call centre operations, and temporarily delayed boarding on some flights.

The Vancouver International Airport reported some congestion Tuesday morning due to technical issues with Air Canada’s system.

Air Canada says in an email that it has fixed the computer issue, and that airport check-in and all remaining systems are now back online.

The airline also says it can confirm there were no flight cancellations as a result of this, though there were some minor delays associated.

Air Canada did not provide details on how many airports were affected but Toronto Pearson International Airport has not reported disruptions.

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