Passengers being rebooked or given refunds after telecom issue resolved: Porter
Posted Jun 27, 2019 07:19:15 AM.
This article is more than 5 years old.
TORONTO — Porter Airlines says a telecom outage in the United States that affected their website has been resolved.
The airline, based at Toronto’s Billy Bishop Airport, tweeted early Thursday that affected passengers will be rebooked as soon as possible.
It says those who had to cancel their plans entirely because of the issue will be given a full refund.
Late Wednesday afternoon, Porter said a telecom outage was affecting all areas of its website, including passenger processing and reservation systems.
The airport tweeted those on cross-border flights could expect “significant” delays.
As of 6 a.m. Thursday, the vast majority of departures and arrivals listed on the airport’s website were on time or early.
The Canadian Press
